This policy explains what information Stratum PR LLC ("Stratum PR", "we"), based in Trujillo Alto, Puerto Rico, collects when you visit www.stratumpr.com or contact us, what we use it for and what choices you have. The Spanish version is the official one; this English version is a courtesy translation.
01What this covers
It covers this website and related marketing communications, such as the contact form, booking a conversation and the newsletter. Data our customers store inside our platform is governed by each customer’s service agreement.
02Information we collect
- Information you give us: your name, email, phone, company, industry and the message you send through the contact form; your email and language preference when you subscribe to the newsletter; your name, company, email, phone, answers and, if you tell us, how you heard about us when you complete the self-check; and the details you provide when booking a conversation on Calendly.
- Information collected automatically: IP address, browser and device type, the pages you visit and how you interact with them. If you accept analytics cookies, PostHog also records the session (movements, clicks and scrolling), without what you type in forms.
- Information stored on your device: your language preference, in your browser’s local storage, and your cookie choice, in a cookie.
We do not seek to collect sensitive information through this site. Please do not include it in your messages.
03How we use information
- To answer your questions and schedule conversations.
- To send you the newsletter if you subscribed.
- To understand how the site is used and improve it, only if you accept analytics cookies.
- To protect the site from abuse, for example by limiting the number of submissions from one IP address.
- To meet legal obligations.
We do not sell your personal information.
04Services we use
| Provider | What we use it for | What information it receives |
|---|---|---|
| Formspree | Receiving contact form and self-check submissions | What you type in the form and your answers |
| Resend | Sending confirmation emails and the newsletter | Your email, name and the email content |
| Calendly | Booking conversations (opens on its site) | What you provide when booking |
| PostHog | Measuring which pages are visited and recording sessions without what you type (only with your consent) | Browsing data, page interactions and cookie identifiers |
| Vercel | Hosting the site and cookieless performance metrics | IP address and technical visit data |
| Upstash | Limiting repeated form submissions | IP address |
We work with these providers to run the site. Each receives only what it needs for its function and has its own privacy policy.
05Cookies
We only use necessary cookies, unless you accept analytics cookies in the cookie notice. If you accept, PostHog tells us which pages are visited and records the session without what you type, to improve the site. We never use it for advertising. The same PostHog cookie is shared with alertas.stratumpr.com and foodtrail.stratumpr.com to recognize the same visit across our sites.
You can change your choice at any time with the "Change my preferences" button at the top of this page or in our Cookie Policy, which also has the details.
06Emails and newsletter
We only send the newsletter if you subscribe. Every email includes an unsubscribe link, and we process unsubscribes within 10 business days. Emails that respond to your request, such as a confirmation, are not marketing.
07How long we keep information
We keep messages and contact details while they are needed to answer you and maintain the relationship, and then delete or anonymize them. Newsletter data is kept until you unsubscribe. Analytics data is kept according to each provider’s settings.
08Security
We use encrypted connections (HTTPS), limited access to information and providers with recognized security measures. No system is 100% secure. If an incident affects your personal information, we will notify affected people and the authorities as required by applicable law, including Puerto Rico Act No. 111 of 2005.
09Where information is processed
Most of our providers are in the United States. Your information may be processed outside Puerto Rico and outside the country where you live.
10Your choices and rights
You can ask us for access to the information we hold about you, correct it or delete it, unsubscribe from the newsletter and withdraw your consent to analytics cookies. Depending on where you live, you may have additional rights. Email contact@stratumpr.com; we may ask you to confirm your identity and will respond within a reasonable time, usually within 30 days.
11Children
This site is aimed at businesses, not children under 13. We do not knowingly collect information from children. If you believe a child sent us information, contact us and we will delete it.
12Changes to this policy
If we change this policy, we will post the new version here with its date. If the change is significant, we will also announce it on the site.
13Contact
Stratum PR LLC, Trujillo Alto, Puerto Rico. Email: contact@stratumpr.com.